HISTOLOGY OPERATIONS MANAGER

JOB DESCRIPTION

Work Schedule:

Monday – Friday: 7:30am – 4:30pm

JOB SUMMARY:

This Operations Manager is responsible for the development and management of the histology laboratory, accessioning, and transcription department operations with emphasis on: day-to-day operations; developing mechanisms to measure, monitor, and improve specimen processing quality and report turnaround times; and maintaining good relationships with customers, physicians, and colleagues to ensure customer satisfaction.

JOB RESPONSIBILITIES

ESSENTIAL FUNCTIONS:

• Support PathGroup’s mission, vision, goals and management decisions.
• Continuously monitor and evaluate histology operations and workflow, making changes as needed to ensure optimal quality, efficiency, productivity, and turnaround times.
• Communicate with clients, sales and marketing, staff, pathologists, and administration regarding laboratory issues and client needs/ concerns.
• Provide leadership and manage assigned departments, make decisions, solve problems, develop procedures, and conduct and attend meetings.
• Maintain required departmental statistical records and reports.
• Manage the employee hiring process including developing and updating job descriptions in conjunction with Human Resources, developing performance expectations, and identifying essential functions, knowledge, skills and abilities required for applicable positions.
• Manage employee performance by coaching, counseling, motivating, and evaluating employees on a continual basis. Implement disciplinary action as needed and in consultation with Human Resources.
• Ensure effective employee relations by sustaining an ethical, non-discriminatory and safe work environment and establishing effective communication lines and methods. Identify and solve employee problems, manage conflict, and respond to grievances as needed.
• Establish and execute departmental long and short-term goals. Assist in the strategic development of the laboratory services.
• Achieve budget profitability objectives through controlling costs and/or increasing market share by effectively utilizing personnel and resources.
• Oversee departmental training.
• Maintain appropriate standards to meet all licensing and regulatory requirements and uphold company policies and integrity.
• Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals.
• Perform all job responsibilities in alignment with the industry’s best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
• Must be familiar with and abide by the Corporate Compliance Program and all corporate policies, including the Privacy and Security policies.

NON-ESSENTIAL FUNCTIONS:

• Work with other departments within PathGroup and subsidiaries.
• Nothing in the job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
• Other duties as assigned.